Shipping policy

Store Policy – Tempest Road

  • All Sales Are Final
    We DO NOT accept refunds, returns, or exchanges on any purchases. Please review your order carefully before completing your purchase.

  • Shipping & Delivery
    International deliveries may experience delays depending on regional shipping conditions. We appreciate your patience and understanding.

  • Lost or Stolen Packages
    WE ARE NOT RESPONSIBLE for lost or stolen packages once they have been shipped. If an issue arises, please contact the shipping carrier (USPS, UPS, DHL, FedEx) directly for assistance and potential compensation.

  • Customs, Duties & Taxes
    International orders may be subject to customs duties and taxes, which are determined by your country's regulations. These charges are the responsibility of the buyer. If you have concerns, please message us—we will do our best to accommodate your needs.

  • Incorrect Shipping Information
    If an order is returned to us due to an incorrect shipping address provided at checkout, the customer is responsible for any additional shipping fees to resend the package.